I am confident that my mum gets the best care possible at Abbotsbury. I appreciate the care and support and know mum appreciates it too. Mum has recently had her hair done by the resident hairdresser and she is very happy with it. This makes a great deal of difference to mum's mood.
My partner has been in care for just over twelve months. Management and staff have provided her with excellent care, helping her to settle and getting her more involved with activities with other residents. She keeps telling me that she loves her room and the cleaners keep it spotless.
The new manager introduced herself. A very kind, warm, friendly and approachable person informed us of a future coffee morning: how nice. During our visits we've been treated with respect, everyone is very courteous, gentle, full of empathy and compassion for the residents, and nothing is too much trouble.
The staff at Abbotsbury are kind and caring generally. They treat the residents with respect which is always good to see. The food is mostly home cooked which again is a positive aspect and the cakes are delicious. The chef not only makes good food but also has a great relationship with the residents, taking the time to chat.
I feel that maybe there could be more activities provided but on the whole I'm quite happy with mum's care.
The team at Abbotsbury have been absolutely wonderful, exceptionally patient with my confused mum. Nothing has been too much trouble, they have kept me fully up to date with what's happening with my mum. All the staff are warm and friendly and they all seem to have an understanding of mum's needs. The home itself is very clean and welcoming to visitors.
